6lbd's Privacy Policy
Your personal information is completely safe with us — learn here in detail how 6lbd collects, stores, and protects your data.
This privacy policy was last reviewed. Any changes will be published on this page.
1 Introduction & Scope
6lbd (referred to hereinafter as "we", "us", or "the platform") operates a secure and reliable online casino and sports betting service for players in Bangladesh. This privacy policy ("Policy") explains how we collect your personal information, how it is used, who it may be shared with, and what your rights are.
By using the 6lbd website or services, you will be considered to have given your consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
This Policy should be read together with our Terms and Conditions. Both documents together define the legal relationship between you and 6lbd.
2 What Information We Collect
6lbd collects various types of information. This information is divided into three main categories:
2.1 Information You Provide Directly
- Name, date of birth, and gender identity
- Contact details — email address, mobile number
- Documents required for identity verification (such as a national identity card)
- Financial transaction details — mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Information provided when communicating with our support team
2.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and device model
- Browsing history (page views, click patterns, session duration)
- Data collected through cookies and similar tracking technologies
- Gameplay history, betting activity, and session logs
2.3 Information Received from Third Parties
- Information received from identity verification services
- Transaction confirmation information received through payment processors (bKash, Nagad, Rocket, Upay)
- Information received from fraud prevention and risk assessment services
3 Purpose of Using Information
6lbd uses your information only for the following legitimate purposes:
3.1 Operating and Providing Services
- Account creation, verification, and management
- Processing financial transactions including deposits and withdrawals
- Confirming player identity and verifying age (service available only to those aged 21 and above)
- Providing customer support and resolving complaints
3.2 Security and Legal Compliance
- Detecting and preventing fraud, money laundering, and unauthorized activity
- Preventing multiple accounts or bonus abuse
- Ensuring system security and preventing cyberattacks
- Complying with applicable laws and regulations
3.3 Service Improvement
- Analyzing and developing platform performance
- Personalizing the user experience
- Testing new games and features
- Identifying and resolving technical errors
3.4 Communication
- Sending transaction notifications and confirmation messages
- Sending important security alerts
- Sending relevant promotional information with your consent
4 Cookies and Tracking Technologies
The 6lbd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help make our service work more effectively.
4.1 Essential Cookies
These cookies are necessary for the core functionality of the website — such as maintaining login sessions, managing security tokens, and storing information during the payment process. These cannot be turned off.
4.2 Functional Cookies
These cookies are used to remember your preferences and settings (such as language selection and display preferences). They make your experience more personalized.
4.3 Analytical Cookies
These cookies are used to understand patterns of platform usage. The information obtained through them helps improve the quality of the service and is typically processed anonymously.
Most browsers give you the ability to manage cookies. However, disabling cookies entirely may cause some 6lbd features to not work properly.
5 Sharing Information with Third Parties
6lbd does not sell or commercially rent your personal information. Information may be shared only on a limited basis in the following circumstances:
5.1 Service Provider Partners
To operate our services, we work with certain trusted third parties — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and IT infrastructure providers. These partners receive only the information necessary for their specific function and are required to follow our guidelines.
5.2 Legal Obligations
We may be required to disclose information to comply with a court order, a lawful request from a law enforcement agency, or the requirements of applicable law.
5.3 Security Protection
Information may be shared within legally permitted limits when necessary to prevent fraud, prevent money laundering, or protect the rights and property of our users.
5.4 Business Restructuring
In the event of a merger, acquisition, or transfer of part of the business, user information may form part of the transferred assets. In such circumstances we will notify you in advance.
6 Data Retention and Security
6lbd takes industry-standard technical and organizational measures to protect your information:
- SSL Encryption: All information transmitted on our platform is protected by SSL/TLS encryption.
- Data Access Controls: Only authorized staff have access to specific information.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
- Secure Server Infrastructure: Information is stored in secure data centers.
6.1 Retention Period
Your information is retained for as long as your account remains active. Even after account closure, we may retain information for as long as necessary to meet legal obligations, resolve disputes, and enforce our policies. Financial transaction data is generally retained for the period specified under applicable law.
7 Your Rights
As a user of the 6lbd platform, you have the following rights over your own information:
7.1 Right of Access
You may request to know what information we hold about you, how it is being used, and with whom it has been shared.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, where legal or regulatory obligations exist, it may not be possible to delete all information.
7.4 Right to Restrict Processing
In certain cases you may request that processing of your information be restricted, though this may affect your use of the service.
7.5 Right to Opt Out of Marketing Communications
You may opt out of promotional communications at any time. Transaction-related and security-related messages fall outside the scope of this right.
To exercise any of the above rights, please contact our support team:
8 Protection of Minors' Information
6lbd's services are for individuals aged 21 and above only. We do not knowingly collect or process any information from minors.
We verify age during the account registration and verification process. If we are informed that information from a minor has been collected, we will immediately delete that information and suspend the relevant account.
More information on protecting minors from gambling can be found on our Responsible Gaming page.
9 International Data Transfers
6lbd works with global game providers and technology partners, so in some cases your information may be stored or processed outside Bangladesh. In such cases we ensure that:
- Data transfers are completed under a contractual protection framework.
- The receiving country or organization maintains adequate data protection standards.
- Third parties under contract with us are required to comply with the standards of this Policy.
10 Changes to This Policy
6lbd reserves the right to update this privacy policy as needed. For any significant changes, we will state a new effective date at the top of this page and may notify you by email if the changes are important.
Continuing to use the platform after a policy change will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact the 6lbd support team:
Live Chat — available 24/7 (in Bengali and English)
We will try to respond to your request as quickly as possible. We may need to verify your identity to ensure that the right information is provided to the right person.
For more information, please also visit our Terms and Conditions and Responsible Gaming pages.